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Shipping Policy

Shipping Policy

Last Updated:​ [10/01/2026]

This policy applies to all orders shipped from moderneco.shop. I strive to ensure timely, secure, and cost-effective delivery for every customer.


1. Shipping Carriers

I partner with reputable carriers including USPS, FedEx, and UPS​ based on reliability, speed, and cost efficiency. All carriers comply with U.S. shipping regulations.


2. Shipping Methods & Timeframes

  • Processing Time: Orders placed before 3:00 PM EST​ on business days (Mon–Fri) ship within 1–3 business days.

  • Standard Shipping:

    • Contiguous U.S.: 3–7 business days

    • Remote Areas (Alaska, Hawaii, U.S. Territories): 7–14 business days

  • Expedited Shipping: Available at checkout (FedEx 2Day, UPS 3-Day Select).

  • Delays: Holidays, weather, or carrier issues may extend delivery times.


3. Shipping Fees

  • Free Shipping: Orders over $50​ (contiguous U.S.).

  • Standard Fees:

    • Contiguous U.S.: **$4.99**​ (orders <$50)

    • Remote Areas: $9.99​ + possible surcharges (calculated at checkout).

  • International: Fees vary by destination (displayed at checkout).


4. Returns & Exchanges

  • My Error​ (damaged/incorrect item): I cover return shipping costs.

  • Customer-Initiated Returns: You pay return shipping unless otherwise stated in the Refund Policy.

  • Undeliverable Packages: Due to incorrect addresses → customer bears reshipping costs.


5. Risk & Ownership

Items become your responsibility once handed to the carrier. Signature confirmation is used for high-value orders ($200+).


6. Prohibited Items

I comply with U.S. shipping regulations. Restricted items include:

  • Hazardous materials (e.g., lithium batteries over 100Wh)

  • Weapons, flammable liquids, or illegal goods.


7. Force Majeure

I’m not liable for delays caused by:

  • Natural disasters, strikes, pandemics, or government restrictions.

  • Carrier operational issues.


8. Policy Updates

I may update this policy periodically. Changes take effect immediately upon posting on moderneco.shop.


Contact Me

For shipping questions:

✉️ Email: support@moderneco.shop

📬 Address: 396 Eron Way, Winter Garden, FL 34787

📞 Phone: +1 (570) 796-2075

Support Hours: Mon–Fri, 9:00 AM – 6:00 PM (EST)

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